paper hospitality:
1. For us the customer is a guest and as such is welcomed by the owner, from his family members or close associates, and entertained with professionalism and warmth preserving, however, the spaces of privacy to which he aspires, legitimately, anyone who chooses to make tourism in a country house that is also a farm. 2. We wish that from the first contact our guests feel at ease and have information simple and timely on possible accommodations, services and rates. 3. We are at your disposal to provide all the information we have about the precise location of the company in the local context and on the surrounding road network. 4. Always committed to optimize the quality of reception, we are always open to incorporate, to the extent possible, any suggestions that may reach us by our guests. 6. We want you to enjoy to the full amenities of the place. We are therefore happy to give you all the information we have about the area's history and its relationship with those who live in cities, the rural housing and the typical products of the area. Conscious as we are to enhance the signs of the past, natural and human, we always try to give you further information on the nearest protected areas (parks, reserves, nature reserves) with particular attention to the flora, the fauna, the architectural work, the paths and nature trails. 7. We are at your disposal to show even its brochures and other promotional material, printed and audiovisual, prepared by us, or public institutions. 8. Our relationship with guests is not limited within the company. Certain that a stay at the farm of go is all the more pleasing as inserted in the local context, we try, where possible, pull over to make our guests to protected areas, rural traditions, traditional crafts of the place, at parties civilians and religious, the historical events and folklore, the festivals, museums minors, to cultural and historical centers of the surrounding countries and this rural setting. 9. In the exercise of 'activities we are always concerned to protect the health and physical integrity of the guests. We have also taken out the necessary insurance policies to protect guests from the risks connected with the stay in the company. Nevertheless, we encourage customers to pay maximum attention to their own safety and to put even more attention to the children. 10. Our guests are all the more welcome as they realize that the country house is something very different from any accommodation of the traditional tourism and the quiet of the countryside and the rural atmosphere are assets to be protected even with the assistance of customer.
THE ANIMALS
Our animals are also human and agricultural heritage of the company. They are beautiful and precious: also a gift of nature. The dogs keep us company and the guard; in general during the stay of our guests we are kept at home but if you were to meet them not be afraid because they are not aggressive with people who live here. Please never give food to the dogs, for any reason and under any circumstances. The horses you see are the fourth horse. Never go under any circumstances to the fences of the horses, do not approach, do not go to give them food for no reason. The horses, if not known and handled correctly, can be dangerous also because of their size. KEEP CHILDREN AWAY FROM HORSES (if we will take you to stroke them and watch them closely) and always under your control when approaching dogs. These are precautionary measures that should be carefully observed.
YOUR PETS
We host your four-legged friends (dogs and cats), but dogs must be small in size or medium; we can not accommodate dogs over 25/30 kg. It is essential that your dogs are never aggressive but sweet and sociable and that they remain under your control at every opportunity. Dogs should never get close to horses because of their incolumità.La responsibility for your animal is your personal responsibility and nothing can be blamed AT CASCINA DEL VAI or its owners or other guests for any accident were to happen to your pets. Never allow your pets to disturb other guests, barking so annoying. E 'responsibility of the guests owners of dogs or cats to constantly maintain the cleanliness of the surrounding environment. Dogs may not sleep on beds and sofas! but must be equipped, by the owners, the appropriate bedding, bowls and everything else they need for food and water. Dogs can not and never under any circumstances be left alone in the apartments but each time brought the following guests.
THE POOL
PLEASE READ THE RULES POSTED NEAR THE POOL AND ALWAYS OBSERVE THE SAFETY RULES AND HYGIENE. It can be used after 10.00 and until 22.00. It 'a swimming pool with a maximum height of 150 cm; dips are prohibited because they can be dangerous. before entering the pool and in the pool is compulsory showering and washing of the feet in the tub with water disinfected. E 'mandatory to use a headset for your hair. Children aged under 12 years can not use the pool unless accompanied by adults.
THE NIGHT LIGHTING
Our guests can use the garden, the terrace and the gazebo at all hours of the night in observance of silence after 23.00. The pool at the times indicated. Please turn off the lights before leaving the apartment and before leaving the outdoor areas. LA CASCINA DEL VAI mainly uses low-energy lights to help save energy and reduce CO2 emissions. Your cooperation to this end is much appreciated. All night remain on the outside lights.
SOAPS AND SHAMPOO
The shampoo / shower soap as the basin are neutral products of high quality.
INTERNET AND WI-FI
Each room is equipped with wi-fi. The connection can be activated upon notice of an access password that will only use the written agreement of the signatory of connection, who assumes all responsibility. The connection is only available for guests with age.
The hairdryer
Some rooms have hairdryer
the garbage
effettuamo garbage collection differentiated
PARKING
The cars can not be parked on the street but only into the parking lot, taking care to position the car so as not to block or restrict the mobility of other guests.
rates and payments
The rates are available on the website. Payments can be made by bank transfer, in cash with the BANCOMATe WITH CREDIT CARD VISA and MASTERCARD.
ARRIVAL
the rooms are assigned after 15.00.
DEPARTURE
The room must be vacated by 11:00 am on the day fixed for the departure.
RESERVATIONS
A reservation request (by phone or e-mail), the property will send a written confirmation and the modalities for sending a deposit.
the customer must notify the cancellation within 24 hours prior to arrival date. In the case of late cancellation we will be charged the first night regardless of the number of nights booked.
BREAKFAST
And 'it served from 8.00 am to 10.00. And 'welcome punctuality. The products are served for the production of our farm. For special dietary requirements, please inform the property since the Act of booking.
TOURIST INFORMATION
To Messrs. Guests, when they arrive, will be given all the necessary information to the knowledge of the territory and for the organization of special events.
LOST PROPERTY
The owners accept no responsibility for any loss of property left unattended. Only at the express request of Messrs. Guests will proceed to the return of objects by post paid by the recipient.
FARM PRODUCTS
They are sold agricultural products business at the Farm
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